On Monday, The Register reported on the story of Jim Giercyk, an amateur radio enthusiast who had his copy of the popular Ham Radio Deluxe (HRD) software revoked after posting a negative review.
Ham Radio Deluxe – Last Free Version Available for Download Here I am a huge fan of Simon Brown’s Ham Radio Deluxe. I’ve been using it for close to a decade and am still learning new things it will do. I recently upgraded to the new, paid version which is sold for around $100.
Since our story was published, a number of Reg readers, including Giercyk himself and HRD's makers, have followed up with us regarding claims that this was not an isolated incident and others may have had their license keys blacklisted for being publicly critical of the company. And just to be clear: by blackballing keys, installed copies of the software stop working.
Giercyk, a professional musician in South Carolina, US, says that after his dealings with HRD Software (which has since reinstated his software key) and the statement made by the developer's co-owner Dr Michael Carper, he takes issue with claims made by the company. Giercyk, aka N2SUB, told us on Tuesday:
Download Ham Radio Deluxe Crack and Serial Ham Radio Deluxe ҽnablҽs you to connҽct to thҽ radio dҽvicҽ via cablҽ and control it from your computҽr. Ҭhҽ ҽntirҽ sҽtup procҽss taқҽs you just a couplҽ of minutҽs, timҽ nҽҽdҽd to choosҽ thҽ manufacturing company, radio modҽl, COM port and spҽҽd. Ham Radio Deluxe 6.7.0 Build 244 / 6.7.0 Build 254 Beta Serial Number Full Version Ham Radio Deluxe is an application dҽsignҽd to offҽr you ҽvҽrything you nҽҽd in ordҽr to gҽt thҽ most out of your radio dirҽctly from your computҽr.
The issue is not the refusal of service, the issue is that HRD disabled my software, and then offered to enable it in exchange for the removal of an online review of their product. It’s extortion, not refusal of service.
Giercyk also said that since he went public about his blacklisting last week, he has received messages from other users who have stories of their software keys being revoked by HRD without their knowledge for speaking up about having a bad support experience. He added:
Er is een update voor Ham Radio Deluxe. Ham Radio Deluxe is een zeer goed logboekprogramma en daarbij een uitstekend Digital modes programma. Verder heb je ook nog in het programma een DX-Cluster – Satellite tracking – Scanning – Rig Control en Rotor Cotrol. En met het gebruik van DigiMaster 780 kan je vele andere digitale modes werken. Ham Radio Deluxe. Ham Radio Deluxe is a very difficult program for radio amateurs. The software logs and manages the transceiver. The presented graphical shell consists of five separate models, the first is responsible for logging, the second is for controlling the receiver, the third is the rotor control, the fourth displays the digital modes, the fifth defines the satellites. Ham Radio Deluxe. Ham Radio Deluxe is a very difficult program for radio amateurs. The software logs and manages the transceiver. The presented graphical shell consists of five separate models, the first is responsible for logging, the second is for controlling the receiver, the third is the rotor control, the fourth displays the digital modes, the fifth defines the satellites.
I hate bullies, and that’s what I was dealing with at HRD, so I decided to stand my ground. I took a lot of lumps from people in the various forums at the beginning, but I also received encouraging emails almost immediately which gave me the courage to continue.
I want to thank everyone around the world who supported me inside and outside the forums.
El Reg has also heard from other hams who wanted to share their unpleasant experiences with HRD and a customer service problem they say goes well beyond the single rogue 'contracted support employee' blamed by HRD for revoking Giercyk's license.
One reader, Karel Cornelis, claims that his copy of HRD was blocked because he was thought to be a member of a Yahoo! group critical of HRD, and the license was only restored by co-owner Rick Ruhl after Cornelis proved he was not affiliated with the group.
A number of other readers pointed out a collection of bad reviews posted on hobbyist site eHam by customers who had their license keys blacklisted. HRD told us some of those users could have written their assessments after requesting a refund and deactivating their software, thus their licenses will appear revoked.
Meanwhile, Reddit threads and follow-up discussions to Giercyk's catalyst forum post reveal similar stories of keys being revoked after critical comments about Ham Radio Deluxe have appeared online. Other sources allege some amateur radio forums have in the past deleted posts critical of HRD.
Reader Adam Marin says he couldn't even get out of the trial stage without running afoul of grouchy staffers. He told us:
I downloaded their software to try with my radio as I am a newly licensed ham. The software wasn't connecting to my radio, and I had asked a question about it on their Facebook page. I found out that I needed to make my own cable in order for the radio to actually connect. I said something to the effect that I am glad that there is a trial because I would hate to spend all that money and find out it doesn’t work because the description of the support of my radio was not clear. They booted me from their Facebook page and even went so far as to block me so I can't even find their Facebook page.
Yet another story shared with The Reg was that of a Scottish radio operator with the handle GM4JR, who says his unpleasant support experience included accusations of hacking and threats of legal action:
HRD is a good product, a little costly but if supported correctly, would be good value for money. However, the arrogant and abusive attitude of what I call 'level 2' support, the front line guys are fine, is where the problem lies.
They desperately need to resolve this – taking money for support which, when needed, isn't forthcoming is a poor show – to then abuse the customer in their hour of need is disgraceful, but to have the stupidity to do it all in black and white email threads beggars belief.
HRD Software's Dr Carper told us that while his company's application does have a blacklist of license keys, the blocking mechanism is sometimes used to disable copies of the software once the buyer has asked for a refund. Thus, we're told, it is difficult for HRD Software to know exactly how many keys have been cancelled for legit reasons or out of retaliation – it simply doesn't know. Dr Carper added:
Everyone will assume that all these cases are retaliation. That's simply not true.
Carper also rejected the suggestion that HRD is blocking customers based on the individual's callsign, maintaining that blocks are only based on registration keys. That claim has been challenged by Giercyk.
What has been made clear thus far is that HRD is a product that, while used by thousands within the amateur radio community, is distributed by a company seen by some as a bully. Hopefully, for the sake of HRD and ham operators alike, the developer can repair the rift and mend its ties with its userbase.
One thing is sure: the episode should be a lesson to any software maker that locks out users for being honest about its products online. It's such a terrible strategy, guaranteed to backfire. ®
Ham Radio Deluxe 6.4.0 Build 671 + keygen-tsrh | 112.82 MB
Information:
Ham Radio Deluxe is structured to support most HF / VHF / UHF amateur radio transceivers and receivers. It currently supports ICOM, Yaesu, Elecraft, FlexRadio, Ten-Tec and Kenwood. A full list is available in the user community. HRD offers a bundle package with ROC for your AEA/Timewave or Kantronics TNC.
Radio Control
Ham Radio Deluxe supports most radios that are on the market that have CAT Control built into the radio.
Logbook
The HRD Logbook allows you to make contacts and simultaniously log them onto the computer’s hard drive. There is also the option for automatic eQSL logging and 1-click LOTW logging. Awards Tracking and DX Clusters are also included.
DM-780
DM-780 allows you to decode and transmit multiple digital modes from your computer. CW, Rtty, and PSK-31 are also available in SuperSweeper allowing for multiple signals to be decoded at the same time. Click here for a complete list of modes available with Ham Radio Deluxe.
Satellite Tracking
Track where a satellite’s path will be in the sky anytime in the next five minutes to the next 48 hours. Tracking is kept accurate by Kepler Data that automatically updates throughout the day.
Rotator Control
Use the HRD Rotator Control to turn an antennae towards any possible signal. With full Azimuth and Elevation controls, the Rotator Control can also be used when tracking satellites. Track long-path and short-path with the built in grey line map.
Updated Fixes and New Features:
⢠Windows 10 Support, windows security model compliant
⢠Multi ham households – Ability to have separate HRD profiles for each Windows user ID (for members of the same household
⢠Remote Rig service fixed and supporting Windows 10
⢠DM-780 stability increased.
⢠FT-991 support – added and improved
⢠IC-7600 V2 firmware support
⢠Data controller – DM-780 support for PK232SC
⢠LOTW upload and download – fixed
⢠ODBC error – fixed
⢠Winkey 3 Support – fixed
⢠FT-1200 Support added
⢠OMNI VI Support added
⢠HRD Voice
⢠Updated Label Maker
⢠ADX Support
⢠857/897/817 commands corrected to those available in the operation manual.
⢠IC-9100 Satellite Mode to use VFO B
⢠WA9PIE-2 Cluster Support
⢠Unicode Support
⢠ADX suppor
⢠Improved K3 and KX3 Support
⢠Flex 6700 with SmartSDR Support
⢠Yaesu SCU-17 Support
⢠Orion KY Keyer Support
⢠ClubLog Support
⢠Dstar Icom Radios ID-3 and ID-5 Support
⢠FSK fixes (updated)
⢠PSK Reporter fixes
⢠Logbook and Cluster fixes
⢠Additions to the CQ DX WAZ award; fixes for other awards
⢠Radio Control fixes
⢠Icom A/B and QSX fixes
⢠Line colors based on WSI in Logbook
⢠ID-5100 Support
⢠Updated License Manager
⢠RC fix for VCP ports
⢠Multiple QSO’s on a singel label
⢠Make your own QSL Card
⢠Alinco support DX SR8/9, DX77
⢠HRD WSI Filters
⢠FTDX CAT Controlled Rotors Support
⢠Upgrades – improved update code
⢠IC-7300 Support
⢠QRZ Logbook upload
⢠QSX Split support
Minimum Recommended Requirements:
– Windows Vista;
– 8GB RAM, 350GB hard drive storage, Core 2 Duo Processor, 1024×768 256 color display
– Windows 7, 8, 8.1 & 10;
– 8GB RAM,350 GB hard drive storage, Dual Core Processor, 1920×1080 Hi-Color display
Ham Radio Deluxe Activation Key
Whats New :
– 0002038: [Bug] Setup installs obsolete *.PAL files (K7ZCZ)
– 0002113: [Maintenance] Awards: window is pretty slow to open (K7ZCZ)
– 0001707: [Bug] Large ADIF import causes Logbook to crash (K7ZCZ)
– 0002078: [Bug] Sorting by band leaves 6m between 40m and 80m (K7ZCZ)
– 0002092: [Bug] Rotator: bogus URL in about box (WA9PIE)
– 0002133: [Enhancement] Adding Roofing Filters buttons for Yaesu FTDX-9000MP (K7ZCZ)
– 0002136: [Bug] Mapper. Pop out info has Chinese characters. (K7ZCZ)
– 0002148: [Bug] Logbook: exporting data is extremely slow (K7ZCZ)
– 0002150: [Bug] Grid Square (Maidenhead) maps in Rotator not accurate. (K7ZCZ)
– 0002154: [Bug] Wrong spelling in DM780 Supersweeper Alarms settings (K7ZCZ)
– 0002155: [Bug] Heading displayed in DM780 / Worldmap is reversed (K7ZCZ)
– 0002157: [Bug] Logbook: crashes when closing with “Print Awards Preview” active (K7ZCZ)
– 0002158: [Bug] Trying to Restore a large logfile > 126K contacts gives Improper argument to popup (K7ZCZ)
– 0002163: [Bug] Rotator Display stops working when closing the About window (K7ZCZ)
– 0002165: [Bug] Logbook stops responding (K7ZCZ)
– 0002170: [Bug] Rig control buttons display wrong graphic (K7ZCZ)
– 0002172: [Bug] Logbook crashes after 2nd ALE edit (K7ZCZ)
– 0002174: [Bug] HThe Logbook stops responding (K7ZCZ)
– 0002181: [Bug] Logbook can crash when sorting some date types (K7ZCZ)
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Ham Radio Deluxe Keygen
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